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  1. Help Desk Support for  Office of Information Technology

    Help Desk Support for Office of Information Technology Location: Denver, Colorado Duration: 5+ Months Rate: DOE INTRODUCTION The Governor’s Office of Information Technology (OIT) is seeking a qualified vendor to provide 1 "leased workers" for no more than 40 hours per week and up to a maximum of 26 weeks for assistance in installing, updating and moving IT equipment fixing IT "issues." BACKGROUND Currently the desktop support team provides day-to-day computer support for DPA for over 400 ...

  2. Technical Support Technician

    Responsible for contributing in project teams, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering.  Tier II Technical Support, troubleshooting and resolving complex network issues for Metro Ethernet Services.  Will be responsible for troubleshooting tickets escalated by tier 1 team via Remedy.  This team supports ...

  3. Helpdesk - Support Center Analyst (Gave yard) (13304)

    Helpdesk (Support Center Analyst) ~~Detailed Work: • Provide technical support and training to users reporting issues related to desktop hardware and software, enterprise applications, and telecommunications networks • Ask exploratory questions to support the diagnosis, impact assessment, and troubleshooting of reported issues • Take corrective action to resolve reported issues and identify workarounds to mitigate downstream impact • Coordinate with other support teams to drive Incident resolution, ...

  4. Contract to Hire Technical Support (8 Openings)

    Job Description:                               Responsible for contributing in project teams, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering.  Tier II Technical Support, troubleshooting and resolving complex network issues for Metro Ethernet Services.  Will be responsible for troubleshooting tickets escalated by ...

  5. IT Support & Operations Tech

    Job Title: IT Support & Operations Tech Job Number: 13479 Location: Glendale, CO Compensation: DOE Assignment Length: Contract Please speak with Ashlee Dictor for more information Description: Under immediate supervision of a Lead, responds to and diagnoses problems through phone calls via the support center or electronic online support requests submitted by customers. Includes problem recognition, research, isolation, resolution, and follow-up steps. Must be able to resolve first-tier ...

  6. Technical Support Engineer

    InSync Consulting is looking for 10 Technical Support Engineers for our client. These are contract to hire positions with an awesome company. Responsible for contributing in project teams, troubleshooting operations issues, providing technical solutions to operational problems, new product implementation, implementing existing products and services, and the overall upkeep and maintenance of designated areas of engineering. Tier II Technical Support, troubleshooting and resolving complex network ...

  7. Pharmceutical Industry Desktop Support Network Support Analyst

    Premier Boulder Colorado Pharmaceutical Company is seeking an experienced Desktop Support systems specialist with solid Windows, Desktop Support and Telecommunications skills.   Solid and Growing Company is a Leader in Developing Drugs in a Niche Market Segment.   Great Work Environment and Collaborative Team Focused Culture. Required Skills and Experience: Must have a professional demeanor with excellent communication skills and a BS/BA or equivalent experience. Must be able to work ...

  8. Mid-to-Senior Level Help Desk Support

    JOB DESCRIPTION:   We are looking for a Mid-to-Senior level desktop support technician based in the DTC area.  This person will work at our office in the Denver Tech Center, 8AM to 5PM, M-F, assisting clients remotely.  The job will consist or receiving calls and emails from our client base and reaching out to them via our ticketing system to assist in solving their issues as quickly and thoroughly as possible.     Customer service is the focus of our business, we just happen to have technical ...

  9. PC Support Technician

    Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide routine IT customer support in both administrative and technical areas including Novell user administration, directory rights; Working knowledge of documentation (technical writing); inventory, product research; budget/procurement support;  Installation, configuration. Working knowledge of Microsoft ...

  10. Customer Support Specialist

    As a member of the Customer Success Team, the Customer Support Specialist is responsible for working with clients post-implementation to assist them with their ongoing operations on the ETP solutions in use and ensure high client satisfaction. The Customer Support Specialist leads multiple clients and reports to the Director of Customer Success. The Customer Support Specialist must be able to handle multiple clients at one time, lead and manage client project plans, evaluate and map client needs to ...