Requirements for all openings:
* Excellent spelling and grammar in the English language
* Excellent written and verbal skills to communicate effectively to clients
* Extensive knowledge of web hosting and related industries
* Ability to work with a team, as a team, or lead a team
* Outstanding customer service skills
* Must be dependable
* Must understand the IT and Hosting industry, experience with cpanel preferred
* Strong analytical & multi-task skills
* At least a high school graduate & 18 yrs of ...
Responsibilities:
Under immediate supervision of a Lead the IT Support/Help Desk Technician responds to and diagnoses problems through phone call or online chat or electronic online support requests submitted by customers to the service desk.
Includes problem recognition, research, isolation, resolution, complete documentation and follow-up steps.
Requires experience and understanding of IT environments to include PCs’ and business environment IT infrastructure.
Must be able to resolve first-tier ...
Our Client in Broomfield continues to grow and they are adding an Application Support Specialist.
Job Summary: This position will participate in the research and analysis of system application issues and needs of users. Provide assistance, advice, problem solving, and technical information to customers regarding the use of software applications; and act as liaison with customers regarding the status of their requests. Activities to include issue research, application analysis, software ...
We are looking for skilled 2nd and 3rd shift Help Desk Specialist
Support of all remote users internationally
Support all user applications
Remote connect issues
Windows support
Macintosh support
Active Directory
Problem resolution
Troubleshooting
Phone Support
This is a partial job description that will be updated once we have additional information to provide.
Please send a cover letter with a current resume.
We have (3) positions left on this Help Desk team.
Responsibilities:
Will be responsible for level two support for Oracle Financial Applications, Financial Tools, and system processing questions.
They also participate in larger implementations that include upgrades, conversions, and acquisitions.
Can also be responsible for training materials and training users.
Participate in gathering requirements, testing, and documentation.
Will be responsible for financial application system configuration and company setup.
This position is a three month temp ...
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